How to Fix PS4 Error Code NP-34954-5


Fix PS4 Error Code NP-34954-5

Fix PS4 Error Code NP-34954-5: Many users are facing NP-34954-5 errors, which can disrupt your gaming sessions.

If you are encountering this error and are unsure how to resolve it, don’t worry.

In this article, we will explore the causes behind the PS4 Error NP-34954-5 and I will provide you with troubleshooting steps to fix it.

How to Fix PS4 Error Code NP-34954-5

What is PS4 Error NP-34954-5

The PS4 Error NP-34954-5 occurs when there is an issue with the network connection on your console. This error typically prevents you from connecting to the PlayStation Network (PSN) and accessing online features such as multiplayer gaming, downloading updates, or accessing the PlayStation Store.

Also Read: Fix PS4 Error Code NP-34958-9

Causes of PS4 Error NP-34954-5

To effectively troubleshoot the PS4 Error NP-34954-5, it’s important to understand the possible causes. Here are some common reasons behind this error:

  • Network Connectivity Issues
  • System Software Outdated
  • DNS Settings
  • Network Firewall or Router Settings
  • PSN Server Maintenance

Fix PS4 Error Code NP-34954-5

Now that we understand the possible causes, Here are some steps to fix the PS4 Error NP-34954-5.

#1: Check for System Software Updates

You know outdated system software can often cause compatibility issues and trigger errors on your PS4. To ensure you’re running the latest version, follow these steps:

  • From the PS4 home screen, go to “Settings.”
  • Select “System Software Update.
  • Choose “Update Now” if an update is available.
  • Follow the on-screen instructions to complete the update process.

#2: Check PlayStation Network Status

Before proceeding with any troubleshooting steps, ensure the PSN servers are up and running. Visit the official PlayStation website or social media channels to check for server maintenance or outage announcements.

#3: Check the Internet Connection

A stable internet connection is essential for online gaming on the PS4. If you are experiencing the NP-34954-5 error while trying to connect to the PlayStation Network (PSN), ensure your internet connection is functioning correctly. Here are a few steps you can take:

  • Verify that your modem and router are powered on and functioning properly.
  • Use an Ethernet cable to directly connect your PS4 to the router instead of relying on a Wi-Fi connection.
  • Restart your router and modem.
  • If possible, try using a different internet connection to determine if the issue is specific to your network.

#4: Change DNS Settings for Solving NP-34954-5

You know Incorrect DNS settings can cause the NP-34954-5 error. Changing your PS4’s DNS settings to Google’s Public DNS can help resolve this issue. To do this,

  • Go to the Settings menu, select “Network,”
  • Then “Set Up Internet Connection.”
  • Choose your connection type (Wi-Fi or wired), and select “Custom,”.
  • When prompted for DNS settings, enter “” as the primary DNS and “” as the secondary DNS.
  • Save the settings and check if the error is resolved.

Pro Tip: you can set the DNS servers to and

#5: Contact PlayStation Support

If none of the above methods resolve the NP-34954-5 error, it is advisable to reach out to PlayStation Support for further assistance.

They can provide personalized guidance based on your specific issue and help resolve the error effectively.

#6: Restart Your PS4 Console

The simplest step to take when encountering the PS4 Error NP-34954-5 is to restart your console. Sometimes, a simple reboot can clear temporary glitches and resolve the error. Here’s how you can do it:

  • Press and hold the power button on your PS4 console until it beeps twice.
  • Unplug the power cord from the back of the console.
  • Wait for at least 30 seconds.
  • Plug the power cord back in.
  • Press the power button to turn on your console.

You can follow the latest thread where many users talking about the same issue.


The PS4 Error NP-34954-5 can be frustrating, but with the troubleshooting steps mentioned above, you can resolve the issue and get back to enjoying your gaming experience.

I would say remember to check your network connectivity, update the system software, and verify the PSN server status. If the error persists, don’t hesitate to contact PlayStation Support for additional help.

Last Words

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