How to fix Xbox Error Code 0x87e11838 2024


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Xbox Error Code 0x87e11838

Xbox is spreading the best gaming experience with smooth gameplay and stunning graphics. But players are still having problems with an unexpected issue ” Xbox Error Code 0x87e11838” that appears whenever they try to start the game.

Sometimes players encounter these issues but don’t worry we got you covered. Because we have possible steps to solve these issues.

Fix Xbox Error Code 0x87e11838

There could be some networking or server issues in your Xbox that’s why it’s having trouble starting the game. There are a couple of troubleshoots that will clear your issues. Try the following steps to fix “Xbox Error Code 0x87e11838“.

Solution 1: Restart your Xbox Console

Start from the initial step and restart your device. Restarting your device will help you to clear the cache and restore new memory that will fix the temporary bugs in your console. To perform a hard Restart on your Xbox try the following steps.

Step 1: Press or Hold the Xbox Power button for 10 seconds and release it. Your device will be shut down.

Step 2: Disconnect the power chord and wait for at least one minute.

Step 3: plug in the power chord back and restart your Xbox and see if the error is solved

Solution 2: Check your internet connection

If a simple restart doesn’t solve your issue then it’s easy to figure out that the problem could be in your internet connection. Let’s hit a simple network test in your Xbox and see if the issue is actually related to your network. Follow these steps to test your network in Xbox.

Step 1: Press the Xbox button on your controller to preview the guide menu and choose the Profile and System option.

Profile and System Xbox
Profile and System Xbox

Step 2: Go to Settings and then select General

Network Setting
Network Setting

Step 3: Choose Network Settings and to check your internet connection select the Test network speed and statistics option.

Test network speed and statistics
Test network speed and statistics

Step 4: wait for the process to be completed and notice the results. If your network connection is problematic then try the following ways to fix this issue.

  • Use Ethernet for better internet.
  • Set your set up at a different place to get better internet signals.
  • Check the Ethernet cable to find any physical damage causing your internet issues.
  • Restart your modem and reset your router to solve internet issues.

Also Read: Fix Xbox Error Code 0x87e5000a

Solution 3: Clear locally saved data

Follow this step to remove corrupted saved data in your Xbox. If your device contains this data by any chance, then there are higher chances that you’ll face the ” Xbox Error Code 0x87e11838” issue. Follow these steps to do that:

Step 1: Press the Xbox main button on your controller to open the Guide menu.

Step 2: Choose Profile and System and then go to Settings.

Step 3: Choose the system over there and lastly select the Storage option.

Step 4: Select the Local Saved Games option and then choose to delete unnecessary data from it.

Solution 4: Use the Right Account

Make sure to use the right account while you’re up to playing games on your Xbox. Like if you purchased your game from an account That you’re not using that account to launch a game then you could face an ” Xbox Error Code 0x87e11838” issue in that case too.

Follow these ways to set your Xbox as the Owner’s home Xbox if the game is purchased by another account or your friend.

Step 1: Press the Xbox button on your controller to open the Guide menu and then open the Profile and System options.

Step 2:  Go to Settings and then select General. Here you need to choose the Personalization option.

Step 3: Now the last step is to select the Make this My Home Xbox option and you’re ready to go. Make sure to restart your device and launch your games to see if the issue is resolved.

Solution 5: Check the Xbox Server status

If the issue is raised from the server then it doesn’t matter how much optimization you do in your console, that won’t work. So make sure to check your Xbox Server Status to see if everything is good from the server side.

To check your server status go to and check the performance of your service. It will show you all the active services and their live status which are running right now like Account and profile, Cloud gaming and remote play, devices, networking, etc.

Xbox Status
Xbox Status

Make sure to notice services that are limited or shown as Major Outage, because these services have issues. The running service will be shown with a Green tick and up and running text.

First, you need to wait for the services to be fixed or try to contact the customer service provider and report your issue. When the issue is resolved then launch the game and see if the issue is resolved.

Video Tutorial:

The Conclusion

Players are facing ” Xbox Error Code 0x87e11838” issues in their Xbox console which prevent players to enjoy their games. This could be Networking, a configuration issue, or a bug that is causing you this issue. Test your network connection and server status to identify the issue and implement some troubleshooting ways we have mentioned above to solve this issue.


Q1: why am I facing Xbox error Code 0x87e11838?

Answer: There are several reasons, but make sure to check your internet connection and server status to identify the issue.

Q2: How to solve Xbox error Code 0x87e11838?

Answer: Test your internet connection, if there’s anything wrong with it then first try to fix that. Check your Sever status and clear your Xbox cache to fix this issue.

Q3: How do you fix the Xbox network issue?

Answer: Try to Reboot your wifi router if you’re using a wireless connection or check your Ethernet cable to see if there’s any physical damage on it.

Last Words:

I hope you fix Xbox Error Code 0x87e11838. If you still have any queries regarding his error then comment below. We provide different solutions and people fix Xbox Error Code 0x87e11838 using our solutions.

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